bv698 Privacy Policy — Your Data, Our Responsibility

When you register an account on bv698, we collect the personal information you provide directly, including your full name, date of birth, Bangladeshi mobile number, and your preferred payment method identifier (for example, your registered bKash or Nagad number). We collect this information because it is necessary to create and verify your account, process deposits and withdrawals, and comply with our age verification obligations. We do not collect more information than is necessary for these purposes.

In addition to information you provide directly, bv698 automatically collects certain technical data when you access the platform. This includes your IP address, device type (make and model where available), operating system version, browser type, session timestamps, and in-app navigation patterns. This technical data is used to maintain platform security, diagnose and fix technical problems, detect fraudulent or unusual account activity, and improve the overall user experience. Technical data is retained for a limited period and is not associated with your personal identity beyond what is necessary for security purposes.

bv698 uses the personal data it collects for the following purposes: to create and manage your player account; to process deposits, withdrawals, and bonus credits; to verify your identity and age in accordance with our responsible gaming obligations; to provide customer support and respond to your queries; to send you account-related notifications such as transaction confirmations and security alerts; and to personalise your experience on the platform based on your game history and preferences.

Where you have opted in to receive promotional communications, bv698 may also use your contact information to send you information about relevant bonuses, promotions, and seasonal offers — such as those timed around the BPL season, Eid, or Pohela Boishakh. You may withdraw consent to receive promotional communications at any time by contacting support or updating your notification preferences in your account settings. Withdrawal of consent for promotional communications does not affect the processing of data for account management and security purposes.

bv698 processes your personal data on the following legal bases: (a) Contract performance — processing is necessary to fulfil the contractual obligations between bv698 and the player, including account management, transaction processing, and the provision of gaming services; (b) Legal obligation — processing is necessary to comply with applicable laws and regulations, including age verification and anti-fraud requirements; (c) Legitimate interests — processing is necessary for the legitimate interests of bv698, including fraud prevention, platform security, and platform improvement, provided these interests are not overridden by your fundamental rights.

Where bv698 relies on your consent as the legal basis for processing — for example, for the sending of promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. Consent withdrawal requests should be directed to [email protected] or submitted via the notification settings in your account.

bv698 does not sell, rent, or trade your personal data with third parties. We may share limited personal data with carefully selected third-party service providers who assist us in operating the platform, including payment processors (bKash, Nagad, Rocket, and partner banks), identity verification service providers, fraud detection and prevention providers, and technology infrastructure providers. All such third-party providers are contractually required to process your data only for the purposes specified by bv698 and to maintain appropriate security standards.

bv698 may also disclose personal data where required to do so by applicable law, court order, or at the request of a competent regulatory or law enforcement authority. In such circumstances, bv698 will disclose only the minimum data required to satisfy the legal obligation and will, where legally permissible, notify the affected account holder of the disclosure.

bv698 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. In practice, account data is retained for the duration of the account relationship and for a reasonable period thereafter to allow for the resolution of any disputes or investigations. Transaction records are retained for a minimum period as required by applicable financial record-keeping obligations.

Where you close your bv698 account, bv698 will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where data is needed to resolve an outstanding dispute. If you would like to request early deletion of your personal data following account closure, please contact [email protected] with the subject line "Data Deletion Request" and your registered mobile number.

bv698 uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small text files stored on your device that allow the platform to recognise your session, maintain your login state, and remember your preferences between visits. bv698 uses the following categories of cookies: (a) Strictly necessary cookies — required for the platform to function and cannot be disabled; (b) Performance cookies — used to measure how the platform is used and to identify areas for improvement; (c) Functional cookies — used to remember your preferences such as language selection.

bv698 does not use third-party advertising cookies or permit third-party advertising networks to place cookies on the platform. You may configure your browser to block or delete cookies; however, doing so may affect the functionality of the platform. For further information about the cookies used on bv698 and how to manage them, please contact [email protected].

bv698 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure with access controls, regular security assessments, and staff training on data handling obligations. All payment processing is handled via the secure interfaces of bv698's payment partners (bKash, Nagad, Rocket, and partner banks); bv698 does not store complete payment credentials on its own servers.

Notwithstanding the security measures bv698 has in place, no method of data transmission over the internet or electronic storage is 100% secure. bv698 cannot guarantee the absolute security of data transmitted to or stored on the platform. You are responsible for maintaining the security of your account credentials and for notifying bv698 immediately if you become aware of any unauthorised access to or use of your account.

As a user of the bv698 platform, you have the following rights in relation to your personal data: the right to access the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request erasure of your personal data in certain circumstances; the right to object to or restrict the processing of your personal data; and the right to withdraw consent for processing based on consent (such as promotional communications) at any time.

To exercise any of these rights, please contact bv698 support at [email protected] with a clear description of your request and your registered mobile number for identification. bv698 will respond to data rights requests within a reasonable timeframe, typically within five working days of receipt. In some cases, identity verification may be required before a request can be fulfilled. Where a request is refused, bv698 will provide an explanation.

The bv698 platform is strictly for adults aged 21 and above. bv698 does not knowingly collect personal data from anyone under the age of 21. If you believe that a minor has registered an account on bv698 or has provided personal information to the platform, please contact us immediately at [email protected]. On receipt of such notification, bv698 will take prompt steps to verify the information, close any account held by a minor, and delete any personal data associated with that account.

bv698 primarily processes and stores personal data on servers located in secure data centres. Where data is transferred to or processed by a third-party service provider located outside Bangladesh, bv698 takes appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection standards and that the recipient provides an adequate level of protection for the personal data received.

By using the bv698 platform, you acknowledge and consent to the potential transfer of your personal data to third-party service providers as described in this Privacy Policy, subject to the safeguards described above. If you have concerns about any such transfer, please contact us at [email protected].

bv698 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make a material change to this Privacy Policy, we will update the "Last Updated" date shown at the top of this page. We may also notify registered players of significant changes via platform notification or by email to the registered mobile number. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.

The bv698 platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and bv698 is not responsible for the privacy practices of any third party. We encourage you to review the privacy policy of any third-party site you visit.

Payment partner interfaces (bKash, Nagad, Rocket) are operated by their respective providers and are subject to those providers' own terms of service and privacy policies. bv698 recommends that you review the applicable policies of your payment provider before initiating any transaction.